Frequently Asked Questions

Simply fill out the application and bring it to a center location.

The outreach centers take applications Monday-Friday from 9:00 am – 11:00 am, and from 1:00 pm – 2:00 pm.

The food bank is located at 504 Union Street, Dardanelle, AR. However, the food bank is only open to those participating in the TEFAP or CSFP programs.

We are a non-smoking campus but we do allow smoking on an off-campus site.

We have a full list available of all of the items required for intake process (ID, SS Card, Proof of Income, Insurance Card) please contact admissions for entire list.

Of course, but do note we are not responsible for anything that may be broken, stolen, or lost while you are in the program.

Yes, it is a requirement that any medications you take you must bring a full dosage that will last you your entire stay. The only medications not allowed on campus are Narcotics.

You may bring your phone, however it is not allowed to be used while in the residential program and it will be confiscated and secured in a safe location until you discharge from the residential program.

No, there is no fraternization allowed on campus.

We do have snacks available throughout the day for medical necessity, though we do not provide anything other than water and tea during meal times. You may buy specific snacks/soda from the Health and Safety Coordinator.

30-45 days based on counselor discretion.

Any off campus privileges have to be approved by your counselor and COO. Some occasions that can be allowed: Doctor appointments, court dates, family deaths, etc.

Clients are allowed two 15-minute phone calls a week after 7 days of being in residential, and visitations are on Fridays at 3pm after 15 days being in residential.

Yes, this is a privilege that is worked into our program and we facility transportation to and from meetings on assigned days.

We do and there is an application process for all of these things. If you are in residential you can discuss with your counselor options for this.

We do not.

Most private insurances i.e. BCBS, Qualchoice, Ambetter, Aetna, etc.

1. ID
2. Electric Bill
3. Proof of income for the prior month
4. All energy income

1. January 1 - March 31 (Winter)
2.  July 1 - September 30 (Summer)

*Summer applications are for Electric only, however we still need the gass bill in order to process.

Applications are taken between 9-11am and 1-2pm. Please visit our Locations page to see what days of the week your local office is open.

When a client is in the office, it is respectful for the person taking the application, and it also avoids HIPAA violations.

Please contact your local ARVAC office for a zero income form.

1. ID of every adult
2. Social Security Card of everyone in the house
3. Birth Certificates of all children
4. Proof of income
5. Eviction notice

It depends on the circumstances. The list changes all the time and the outreach staff doesn't have access to it.

After the landlord receives the check.

The needed deposite and three months of intense casework.

1. ID
2. Verbally declare income but if questioned you will be required to provide proof
3. If you don't show up on CSFP day you may forfeit your bag

60 or older

Yes. Please call your local ARVAC office for information on income.

Yes, if income is over the guidelines, you miss three months in a row, or you asked to be removed.

Monthly. Contact your local ARVAC office to sign up and for issue dates.

1. ID. For other options, please your local ARVAC office.
2. You will be required to verbally declare your household income. If questioned, you may be required to provide proof.
3. Most pick up in the county they live in.
4. You must be there the day of issue to receive commodities.
5. First come/first serve